Privacy Policy
Your privacy is important to us. It means we store your data securely and make sure it remains well protected. We also let you know what we do with your data when we use it respectfully to better serve you.
We start from the principle that everyone has control over his or her personal data and everyone has the right not to share it with us or to stop sharing it. This privacy statement tells you what personal information we may collect from you, how we use that information, and with whom we may share it. We explain what we do to protect your privacy, how you can have a say, and what controls are in place to ensure compliance with this statement.
This Privacy Statement applies to the collection, management, use and sharing of your information by JDI bv. This privacy statement should be viewed in conjunction with our terms of use and cookie policy. We may update our privacy statement at any time and will make the most recent version available on our website at www.jdi.be. This privacy statement was reviewed and last updated on 20/12/2018.
Our contact details
JDI bv
Wolfshaegen 196, 3040 Neerijse, Belgium
Tel +32 16 88 37 55
Email info@jdi.be
Known under company number BE 0669 834 389.
When does this statement apply?
This privacy statement applies when you visit our websites or interact with our sales and promotional staff. By visiting our websites or interacting with our sales and promotional staff, you consent to us collecting and using personal data as described in this privacy statement.
What data do we collect?
We collect your information to perform our services, improve them and inform you about our activities, our promotions or products and services purchased by you. You provide some of this data directly to us – for example, through forms on our website, with your business card, with your orders or in your e-mail communication with us, or we obtain this data through cookies on our websites.
We distinguish different types of personal data. They allow us to present and offer our products and services:
- User information: allows us to identify or contact you. For example: your name, your address, your phone numbers, your language preference, your gender, your e-mail addresses, your participation in our promotions, your use of our websites, your company, your position;
- Traffic data: we need this technical data in order for our electronic communications to run smoothly, such as your IP address.
- Sensitive data: we do not process sensitive data.
Why do we collect this data?
We process personal data for a variety of reasons, each time processing only the data necessary to achieve our purpose. With your consent, to the extent required, we collect personal data for the following specific purposes:
To process your inquiries about our products and services.
When you visit our websites or interact with our sales and promotional staff to collect or request information about our products and services or when you sign up for our newsletter, for example, we need your address information. Any information we then receive about you, we use to provide you with the requested information, in the manner you specify.
To offer you the best service.
We keep your information to improve our customer service. If we are to properly set up, maintain and support our products and services, we need that data. That way, we can also contact you for the next step in our cooperation or to ask for feedback on our services. If there are technical problems or failures on our part, we should be able to notify you.
To inform you about our products, services and activities.
We may use your information to inform you about existing and new products, services, special promotions, workshops, events, job opportunities and others, to engage in direct marketing or to build a profile about you so that we can inform you about things we think may be of interest to you. We can do this in writing, electronically or by phone. We also use your information for the newsletters you subscribe to. You will receive communications by e-mail only if you have given your explicit consent, to the extent required. We can also analyze your browsing and reading habits and create content for our websites or newsletters that suits your needs. We do this by recording your visits, along with the activities that take place there. Think about viewing pages or clicking on links. This also allows us to give you easier access to the information you are looking for.
Who manages your data?
All personal data are managed by JDI bv. Within JDI bv, data are accessible only to persons who must have access to them as a function of their duties.
We use external processors. This includes temporarily transferring data to third parties for certain tasks when we do not have the resources to do so ourselves. If we do, we will always ensure that your data is kept confidential and used in a secure manner. We always record this contractually with the processors. For example, a processor will never be allowed to use your data on its own initiative, and your data must be deleted once a processor has completed its task.
We may disclose your personal data to our successors and affiliates, if any, such as subsidiaries and sister companies, for the same purposes as stated in this privacy statement. For some aspects of our products and services, we work with third parties or engage subcontractors/partners. The transfer of your data is done only for the same purposes as at JDI bvba itself. We ensure that they, like us, manage your data securely and respectfully.
In some cases, we use anonymous, aggregated data for commercial purposes or for external reporting. This data can never be traced back to a particular individual.
At no time do we sell or rent your data to companies or individuals who are not part of our company or group. We consider your data to be confidential information.
If we would otherwise give personal data to third parties, it will be done with an explicit communication, explaining the third party, the purposes of the transfer and processing. Where required by law, we seek your express consent. You also always have the option of opposition.
How do we secure your data?
We protect your personal data and privacy to the maximum extent possible. Our employees are trained to properly handle confidential data. We purchase specialized services that ensure the security of our IT infrastructure. In addition, we use a variety of technical measures to protect your personal data. Should a data leak occur that adversely affects your personal data, you will be personally notified in the circumstances provided by law.
Our websites sometimes provide links to third-party sites whose terms of use are not within the scope of this privacy statement. Please read carefully their policy on protecting your personal data.
View, correct or delete data?
You have the right to access your data. You can ask us if we process personal data about you; what we process it for; what categories of data we process; what categories of third parties we share your personal data with; what is the origin of the data processed and what logic we use if we would process certain personal data automatically.
You may exercise your right of access in writing to the attention of JDI bv, Wolfshaegen 196, 3040 Neerijse, Belgium or by e-mail to dpo@jdi.be. We have 30 days to respond to your inquiry. This period begins to run when we have received your application in writing and have all required information to fulfill your request.
To exercise your right of access and to prevent any unauthorized disclosure of your personal data, we may ask you for proof of your identity. In doing so, we will not ask you for copy of your identity card.
You also have the right to have incomplete, incorrect, inappropriate or outdated personal data removed or changed. For that, you can always contact us by e-mail or by mail. We will then update this information as necessary within the time limits established by law. Please note that sometimes, depending on your request, we may no longer be able to offer you some services. We also cannot always remove all requested data, for example, because we are required by law to keep data for a certain period of time. To keep your information up-to-date, please notify us of any changes.
No direct marketing?
You always have the right, without giving any reason, to oppose the use of your personal data for direct marketing. You can always contact us for that by email or by mail.
How long do we keep your personal data?
We ensure appropriate organizational and technical measures to secure personal data. We may not keep personal data longer than necessary to fulfill the purpose for which we collect it. So the retention period can vary by purpose and sometimes be very short. Upon expiration of the applicable retention periods, personal data will be completely anonymized or deleted. We process User Data for up to ten years after the last operational contact between us, for Traffic Data it is up to one and a half years.
Questions?
If you have questions about our privacy policy or would like to contact us to change your information, we are always ready to provide an appropriate response. You can reach us via email, in writing or by phone using the contact information below. You can also file a complaint through this route, which we will handle correctly as soon as possible. If you would not be satisfied with our response, you can also turn to the government and specifically to the Privacy Commission. Contact information is on their website.
Our contact information:
JDI bv
Wolfshaegen 196, 3040 Neerijse, Belgium
info@jdi.be or dpo@jdi.be
Tel. +32 16 88 37 55
